This article provides a detailed overview of the withdrawal request deadlines and financial processing cycles at FXTRADING.com. Understanding these timelines ensures that your funds are processed efficiently according to your preferred payment method.
1. Overview of Withdrawal Procedures
Withdrawal procedures at FXTRADING.com are processed based on specific daily cut-off times. All times listed are in Sydney Daylight Saving Time (AEDT). Requests submitted before the designated cut-off time are typically processed on the same business day, while requests submitted after the cut-off are handled during the following business day's cycle.
2. Withdrawal Cut-off Times and Processing Timelines
The Withdrawal Cut-off Times schedule outlines when you must submit your withdrawal request for various payment channels to ensure timely processing.
2.1 Same-Day Processing (1:00 PM Cut-off)
For the following methods, Same-Day Processing applies to requests submitted before 1:00 PM AEDT. These requests will be processed by the Finance Department by 3:00 PM AEDT on the same day.
International Bank Wire: Transfers to international bank accounts.
PayPal / Worldpay: Digital wallet and card processing services.
Local Bank Transfer: Domestic bank transfers within supported regions.
Neteller / Bitwalletpay: E-wallet services.
2.2 Extended Submission (8:00 PM Cut-off)
For specific channels, the Extended Submission deadline is 8:00 PM AEDT. Note that while the submission window is longer, if the request is submitted after the 1:00 PM window, the internal financial processing cycle will occur on the following business day by 3:00 PM.
USDT (Tether): Cryptocurrency withdrawals.
Unionpay / Alipay: Regional payment solutions for Asian markets.
3. Processing Logic and Examples
To determine the Processing Logic for your withdrawal, follow these rules to plan your requests effectively.
3.1 The Logic
The timing of your funds being sent is governed by the following rules:
Same Day Processing: If the submission time is earlier than the cut-off time.
Next Business Day Processing: If the submission time is at or later than the cut-off time.
3.2 Practical Examples
Example A (International Bank Wire): If you submit a request at 10:30 AM AEDT (which is before the 1:00 PM cut-off), your request will be processed by the finance team by 3:00 PM the same day.
Example B (USDT): If you submit a request at 4:00 PM AEDT (which is after the primary 3:00 PM processing window), your request will be processed the next business day, even though it was submitted before the 8:00 PM channel deadline.
4. Important Considerations
When reviewing Withdrawal Considerations, please note the following factors that may impact your fund availability:
Business Days: Financial processing only occurs Monday through Friday. Requests made on weekends or public holidays are processed on the next available business day.
External Delays: While FXTRADING.com processes requests promptly, the time for funds to reach your account depends on your provider (e.g., International Wires may take 3-5 business days).
Account Verification: Your account must be fully verified with sufficient Free Margin to avoid rejection.
5. Contact Support
If you have questions regarding Contact Support or a specific transaction, please use the following channels:
Live Chat: Available via the official FXTRADING.com website.
Email Support: [email protected]
Phone Support: +61 280397366